Yes, we ship all over the world. We offer free worldwide shipping.
All orders are processed within 24 hours and dispatched within 2-3 business days. You will receive a shipping confirmation email with tracking information as soon as your order has been dispatched.
At the moment most orders are arriving within 10-15 working days after dispatch, but please keep in mind minor delays and bottlenecks are still happening due to COVID-19 disrupting the logistics network worldwide.
To read our full Shipping Policy, click here.
All orders are shipped with tracking information, which will be sent to the email address left during checkout as soon as this has been dispatched.
Multiple Items: If you have ordered more than one item, these may be sent separately. When this happens, you will receive tracking information for each individual item, and they may be delivered at different times.
We can correct a wrong address within 24 hours of placing your order.
After 24 hours, we will do our best to help you change the address but cannot guarantee it will be possible.
In this case, we will provide you with instructions on how to contact the courier to resolve this issue.
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email or email us directly at firstname.lastname@example.org with the correct information as soon as possible.
PRODUCT & RETURNS
Every order is packed with love and care, and our team works tirelessly to ensure our customers love their orders. In the unlikely event that you need to return your order, we offer a hassle-free 30-day return window from the day you receive your order.
To start a return, send us an email at email@example.com and we’ll take you through the process.
To read our full Returns policy, click here.
If you have ordered more than one item, these may be sent separately. When this happens, you will receive tracking information for each individual item, and they may be delivered at different times.
Please allow a few extra days for the rest of your items to arrive. If you believe part of your order may have been lost, contact us at firstname.lastname@example.org and our Customer Support team will be happy to help you.